Home News E.ON last of big six energy firms to continue with cold call doorstep sales
E.ON last of big six energy firms to continue with cold call doorstep sales
Friday, 21 October 2011 13:18

ScottishPower is ending the selling of energy products on the doorstep.


ScottishPower
today announced it was ending the selling of energy products on the doorstep per 30th November 2011, making E.ON (PINK:EONGY) the last of the "big six energy" suppliers to continue with cold call doorstep sales.

Neil Clitheroe, ScottishPower’s CEO of Energy Retail, said: "The time has come to rethink the way the Company engages with its customers, recognizing that there is a need to provide them with the information they really need in order to take their energy decisions.

"We are therefore calling a halt to selling on the doorstep in the UK. The traditional doorstep sales process is no longer relevant to the needs of today’s energy market and we recognise that we have to engage with our customers in a different way."

ScottishPower will now develop a new network of face-to-face energy advisors that aims to work with customers to minimise bills. This will be done using traditional channels such as telephone, online and direct mail including personalised quotations for customers detailing potential savings.


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