|Union: Royal Bank of Scotland Group plc job cuts are exacerbating computer problems|
|Monday, 25 June 2012 13:08|
The bank has recently announced 30,000 job losses.
Unite, the union which represents staff at Royal Bank of Scotland Group plc (LON:RBS), has expressed alarm that on the sixth day of the banking crisis the bank's customers are still facing inconvenience.
Following some 30,000 job losses at the bank and extensive outsourcing of functions, the union says it has concerns that staffing challenges are exacerbating the problems facing the bank.
RBS staff last week worked round the clock and all over the weekend to rectify the problems at the bank. Without their efforts the poor management decisions which led to the problems over the last week would be ongoing for some time.
David Fleming, Unite national officer said: "It is the workforce at Royal Bank of Scotland who are working around the clock to resolve the problems customers are facing. Yet RBS management has slashed 30,000 staff, imposed a pay cut and decimated the pensions of those dedicated staff who are now working hard to resolve the problems.
"Serious questions must be asked as to why constant job cuts are being made when there are clearly serious issues which need addressing by management. Customers and staff have the right to expect more from their bank."
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