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Reputation and loss of brand value remain top concerns for big UK firms
Monday, 28 January 2013 12:07

The concern relates to the rise in popularity of social media.
 
Lloyds Banking Group, RBS & Barclays pressure staff to "sell more", despite mis-selling scandals
Monday, 10 December 2012 12:14

Two-thirds of staff with a sales role said they were being told to sell more, research reveals.

 
Tenth of consumers turn away from their PC to use smartphones for their Christmas shopping
Wednesday, 28 November 2012 11:57

Retailers without mobile enabled retailers will be impacted by this shift.

 
Brands providing poor customer experience face a tough festive season
Wednesday, 21 November 2012 15:41

Survey of festive spenders reveals that consumer shopping experience can make the difference.
 
Comet faces administration because it was late in employing online retail
Thursday, 01 November 2012 12:48

The retailer failed to implement a coherent web, ecommerce and mobile strategy, says expert.

 
More Articles...


Technology

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The final call for the desk phone?
Friday, 31 May 2013
Today's desk phone offers significant value to SMEs - if it's invested in, that is. Read more...

Sponsored Articles

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Boosting your business broadband speed
Tuesday, 05 March 2013
Top tips to help you boost your broadband speed. Read more...

Management

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SMEs are never too small to coach
Thursday, 06 June 2013
Many SMEs aren’t taking advantage of performance gains coaching brings. Read more...

Economy

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Turning your business dream in to a revenue-making machine
Thursday, 13 June 2013
Top tips to help your start-up. Read more...

Finance

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The hidden benefits of an integrated HR and payroll system
Monday, 10 June 2013
A hidden cost benefit is the ability to accurately attribute the costs of people who work across multiple departments or locations. Read more...

Marketing

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How to ruin your chances of referrals
Wednesday, 19 June 2013
Some of the most common ways in which businesses are ruining their chances of getting valuable referrals. Read more...
               

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